![]() ![]() The customer service agent at the store even called for a team lead to see if what I wanted to do was "ok" ![]() I explained I just wanted credit and that I would then shop and get the items I wanted. I was told a product I had bought ~1 month ago from Scheels was "very worn" and asked if I wanted to exchange it as "worn wear" I was treated poorly and in a hostile manner when I asked to make some returns. This time I came back in for returns (my first time ever returning something to Patagonia) Shopped at this Patagonia outlet ~2 weeks ago and I had a good experience. Patagonia is an amazing brand not only for the product's quality and style, but also for the way they stand against what they believe to be true and valuable. It is a lie that she prioritizes customers at the store, because I was at the store right in front of her, talking to her, but the few items to be folded were still more important than me. Without demonstrating any sign of sympathy and empathy she immediately turn her back to me and kept folding clothes. She said "Sorry, we prioritize the customers at the store over customers calling". She said there was no discounts.ģ- In response I told her, "I wish you guys had answered the phone when I called multiple times earlier because coming here was not worth it" (1 hour and half round trip). To confirm I wasn't missing the discounts I asked the fancy burnet lady that was folding some clothes. Oddly, the phone was out of the hook (giving the busy tone) every time I called.Ģ- When I arrived at the store I saw no discounts at all (nor for black Friday nor nothing else). Story:ġ- I called the store multiple times during the day to ask about their sales to see if it was worth the 1 hour and 30 min round trip to go to this store. For this reason, I would never classify this store as an outlet (for the last 10 years I've been mostly shopping on outlets from multiple states, so I think I know how a standard outlet store feels like).Īlso, the person who "helped" me in the store was lucky that I had no suicidal tendencies because if that was the case, that day could've been my last day on earth, and she would've played a strong role in the tragedy. I mean, no deals for black Friday neither for outlet standards (I gotta say that for sure less than 10% the store had discounts but very little discounts like less than 10% discounts). I went there on the weekend of black Friday, and there was no deals. Not an outlet store, cold blooded sellers. ![]()
0 Comments
Leave a Reply. |